Shipping Costs

SHIPPING INFORMATION The shipping costs amount to 6.50 Euro for delivery within Germany. For orders with a total goods value of 20.00 Euro or more, shipping is provided free of charge. Shipping to countries other than Germany is not possible. The primary parcel service provider is the company DHL: DHL Vertriebs Gesellschaft mit beschränkter Haftung & Compagnie Offene Handelsgesellschaft Post Office Box 101362 22459 Hamburg Germany DELIVERY TIME Orders placed before 2:00 PM on business days are usually shipped the same day. Delivery typically takes 1-3 business days within Germany. Please note that delivery times may be extended during peak seasons (e.g., Christmas) or due to unforeseen circumstances. TRACKING YOUR ORDER Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the DHL website. DELIVERY ISSUES If you experience any issues with your delivery, please contact us at: Email: info@ibons.de Phone: 05761 92120